![]() When the search window appears, click on the Paint program that is listed as an application (app).Click on the Windows Start icon (the left-most icon in the bar at the bottom of the computer screen) and then use your keyboard to type the word paint.To scan from Paint, please do the following: For example, you can try using the Paint program to scan from your computer. If that does not help, I recommend that you try using a different program to test the scanner. If you have a security program installed on your computer, try disabling it before you use the IJ Scan Utility. The communication is being blocked, so the computer thinks the scanner is turned off or disconnected. ![]() While it is possible that there is an issue with the scanner driver, the more likely cause is security software (or a setting) interfering with the communication. The error that you are getting (Code 5, 156, 69) indicates that the program is unable to communicate with the scanner. Hi Amethyst! Thanks for posting in the Canon Community Forum. I see that you can use your PIXMA MG2522 to print and make copies, but you are unable to use the IJ Scan Utility on your Windows 10 computer.
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